Resource Center

Brochures

• Capabilities Overview
• Over the Phone Interpretation
  • Language Access Phone
  • RESCUE Award Program
  • Request RESCUE Training Guide (email link)
• On-Site Interpretation
• Translation and Localization
• Consulting Services
  • Language Proficiency Testing
• Cultural Competence Training for Health Care
  • Training Team Biographies

Articles and White Papers

• Interpreter Certification Programs in the U.S. Where Are We Headed?
  ATA Chronicle, January 2007
• Bridging the Cultural Divide: Cultural Competence in Public Safety
  Emergency Number Professional Magazine, May 2006
• Working with Cultural Diversity at the PSAP Level:
  Working with Immigrant Populations to Reduce Misdials and Hang-Up Calls